Our Reviews
Jeffrey B|2023 GMC Acadia
Confirmed Service Customer
2/11/2025
I had an appt at 7:30 am and dropped the car off at 8:00 am. I had scheduled an oil change and tire rotation and my car was not done at 4:00 pm. I called at lunch time checked on it and the car was not ready, called again before I came to pick it up at 3:30 said they were finishing up. I got the dealership at 4:00pm and needed to be in Saraland to pick my child up from his school by 4:30. I was stranded at the dealership as a coworker dropped me off. I told the cashier this and she went and spoke with several people and my car was not ready until 4:40pm. Leaving my child stranded at his school. It shouldn't take almost 9 hours to change oil and rotate tires. I have never had this horrible of service at McConnell.
2/12/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (251) 545-4262 at your earliest convenience to discuss how we can turn your experience into a positive one.
SARALAND, AL
George O|2015 Buick LaCrosse
Confirmed Service Customer
2/14/2025
As always you do a good job, I like my Buick. I am still happy with the service.
2/16/2025
George, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
Lamar B|2019 GMC 1500 Sierra
Confirmed Service Customer
2/14/2025
I did not have an appointment, I walked in and received service on oil change only had to wait less than 2 hours that was great.
2/16/2025
Lamar, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
Barry H|2024 GMC Yukon XL 1500
Confirmed Sales Customer
2/14/2025
The salesman Greg McCown(Gump) was great as always as well as the finance guy Stan McConnell. Made the experience very positive
GREGORY MCCOWN
2/17/2025
Barry, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
SEMMES, AL
Paul A|2023 GMC Acadia
Confirmed Service Customer
2/14/2025
Previous appointment time arranged - all repairs were performed in a very timely manner and all service personnel were very courteous.
2/16/2025
Paul, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GRAND BAY, AL
John M|2025 GMC Acadia
Confirmed Sales Customer
2/17/2025
Did except helping me get my tags
PEGGY O'BRIEN
2/18/2025
John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (251) 476-4141 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
SAINT CROIX FALLS, WI
Robert H|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/19/2025
The employees are friendly and professional. The repairs are completed in a timely manner.
2/20/2025
Robert, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
George C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/24/2025
having my transmission checked out....I thought a week was a bit long.
2/25/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (251) 545-4262 to discuss your concerns, as your satisfaction is of utmost importance to us.
SILVERHILL, AL
Brent W|2018 GMC 2500HD Sierra
Confirmed Service Customer
2/24/2025
NEVER AN ISSUE
2/25/2025
Brent, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
MOBILE, AL
Bradford B|2025 GMC Sierra 1500
Confirmed Sales Customer
2/24/2025
Friendly,quick, and easy.
THOMAS ALISON
2/26/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
GRAND BAY, AL
Mark S|2021 GMC 1500 Sierra
Confirmed Service Customer
2/25/2025
Confusing how you check in now. I pulled up and waited over 5min with everyone walking around or in their little glass offices. One guy finally came out and took me inside to another guy by the door. I have bought 3 GMC trucks there and always have my oil changed there except when I’m traveling and this hopefully was a one off experience.
2/26/2025
Mark, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (251) 476-4141 so we can assist you further.
GRAND BAY, AL
Susan S|2025 GMC Yukon
Confirmed Sales Customer
2/26/2025
This is my second Yukon purchase with McConnell GMC and I highly recommend this dealership to all my family and friends. My experience with Mr. Gump and Stan McConnell was pleasurable and not stressful in the least.
GREGORY MCCOWN
2/27/2025
Susan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
MOBILE, AL
Stanley C|2022 GMC 1500 Sierra
Confirmed Service Customer
2/27/2025
Had appt for 730am for oil change. Still took over 2 hours. Way too long for oil change with an appointment
2/28/2025
Stanley, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (251) 476-4141 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
MOBILE, AL
Amber V|2021 GMC 1500 Sierra
Confirmed Service Customer
3/1/2025
Got my truck in and out quickly
3/3/2025
Amber, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Charles N|2025 GMC Sierra 1500
Confirmed Sales Customer
3/2/2025
.
BRENT WALDRON
3/3/2025
Charles, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
THEODORE, AL
Alvin C|2017 Buick LaCrosse
Confirmed Service Customer
2/12/2025
My car was repaired in a timely manner. All the workers were nice and polite.
2/13/2025
Alvin, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MOBILE, AL
Thomas H|2010 Chevrolet Silverado
Confirmed Service Customer
2/23/2025
They always do a great job meeting and exceeding my expectations!
2/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
MOBILE, AL
John P|2025 GMC Sierra 1500
Confirmed Sales Customer
2/24/2025
All went well. Happy so far
BRENT WALDRON
2/25/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
GRAND BAY, AL
Christopher S|2015 GMC 1500 Sierra
Confirmed Service Customer
2/25/2025
Zach always does a great job.
2/26/2025
Christopher, thank you for choosing McConnell Buick GMC as your first choice for all your automotive needs! Hi, thanks for taking the time to leave a review.
EIGHT MILE, AL
Wayne M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/25/2025
Turn around was fast. Just wish parts were available.
2/26/2025
Wayne, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
SEMMES, AL
Ann P|2018 Buick Encore
Confirmed Service Customer
2/28/2025
It was great as always.
3/2/2025
Thank you for choosing McConnell Buick GMC as your first choice for all your automotive needs! We hope to see you soon!
MOBILE, AL
Lauren B|2016 GMC Terrain
Confirmed Service Customer
3/5/2025
Edmond is fantastic! Super fast service!! Thank you Edmond for a fabulous job! You are awesome!!!
3/6/2025
Lauren, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SATSUMA, AL
Mark K|2021 GMC Canyon
Confirmed Service Customer
3/6/2025
In and out quickly and everyone I dealt with was courteous and professional!!
3/9/2025
Mark, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SEMMES, AL
William W|2021 GMC Yukon
Confirmed Service Customer
3/6/2025
The experience is always good with you service team. Had splash guards installed and one, maybe two of them need attention, were not totally seated.
3/7/2025
William, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (251) 476-4141 when you have a chance. Thank you, and we look forward to hearing from you.
MOBILE, AL
Ricky M|2022 GMC 2500HD Sierra
Confirmed Service Customer
3/3/2025
Took me in before my scheduled appointment. Took care of the issue in a very short time
3/5/2025
Ricky, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SATSUMA, AL
Coney R|2024 Buick Encore GX
Confirmed Sales Customer
3/4/2025
As always, we felt comfortable dealing with McConnell Dealership, as well as having an excellent salesman Mr. Brent Waldron to always be there to assist us.
BRENT WALDRON
3/5/2025
Coney, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MCINTOSH, AL
William Z|2018 GMC Yukon XL
Confirmed Service Customer
3/7/2025
Everyone at McConnell has been extremely helpful and easy to work with.
3/9/2025
We're glad to hear you found our staff to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
MOBILE, AL
Robert M|2025 GMC Sierra 1500
Confirmed Sales Customer
3/12/2025
Great
ROBERT MAYERS
3/13/2025
Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Constance M|2024 Buick Envista
Confirmed Service Customer
3/14/2025
Great
3/16/2025
Constance, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Betty S|2017 GMC Terrain
Confirmed Service Customer
3/18/2025
Great service
3/19/2025
Betty, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Gregory R|2025 GMC Yukon
Confirmed Service Customer
3/19/2025
Great customer service
3/20/2025
Gregory, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
John M|2019 Chevrolet Malibu
Confirmed Service Customer
3/19/2025
Very professional staff. Oil change done quickly.
3/20/2025
John, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Suellen C|2024 GMC Acadia
Confirmed Sales Customer
3/21/2025
I came to McConnell looking for a mid-size SUV. My salesperson, Chris Hamberg, showed me a Buick Enclave and GMC Acadia and explained all the different features. I decided on the Acadia that day and completed all the necessary paperwork. I never felt pressured, as I expected to be during the visit, instead I felt comfortable throughout the transaction and confident that I was making the correct choice. The finance manager was very friendly and knowledgeable and made the financing process quick and easy. When I returned the next day to pick up the vehicle, Patel helped explain the basic features of the vehicle and even helped me setup the MyGMC app and other accounts. Every step of the process from day one was smooth and without stress.
CHRISTOPHER HAMBERG
3/22/2025
Suellen, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Leonard J|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/14/2025
Quick appointment and fast professional service.
3/15/2025
Leonard, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
FAIRHOPE, AL
James B|2025 Buick Enclave
Confirmed Service Customer
3/14/2025
We are not pleased with the fact that we no longer are able to use our preferred service writer, Joe Coleman. We have been with McConnell for well over 25 years and we have always had the pleasure of Joe attending to the services of our vehicles. Joe was an exceptional service writer and gave his customers a quality experience. Most recently, we asked for the breaks to be checked on our newest vehicle, 2025 Buick Enclave ST. The report showed that the breaks were lubricated. However, when breaks are applied, they are still making a squealing noise, This shuold not happening with a brand new 2025 vehicle, and it is unfortunate that we will have to make arrangments to bring it in a second time in an attempt to get the breaks repaired/replaced, whichever is needed in order for our brand new 2025 not to make squealing noise when breaks are applied. This is not acceptable.
3/16/2025
James, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (251) 545-4262 when you have a chance. Thank you, and we look forward to hearing from you.
SARALAND, AL
Bobby Y|2023 GMC SIERRA 1500
Confirmed Service Customer
3/19/2025
Everything worked out in a timely manner, I’m always very impressed of the quality of service rendered
3/20/2025
Bobby, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Ronnie L|2018 GMC Yukon
Confirmed Service Customer
3/25/2025
Gracie an Zach were very good and very professional.
3/26/2025
Ronnie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
Claire M|2025 GMC Terrain
Confirmed Sales Customer
3/27/2025
Brent Waldron was my salesman. He was efficient and enthusiastic. He gave me the opportunity to ask questions and explained things fully. He went over every detail of the car after the sale was made. Excellent buying experience. .
BRENT WALDRON
3/28/2025
Claire, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Jorge G|2025 GMC Sierra 1500
Confirmed Sales Customer
4/1/2025
Na
NATHAN JONES
4/3/2025
We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (251) 476-4141 at your earliest convenience. We hope to hear from you soon.
SUMMERDALE, AL
Jerry G|2024 GMC Sierra 1500
Confirmed Service Customer
4/5/2025
Great service team, took care of my truck fast and in a professional manner, nice clean waiting room.
4/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
QUITMAN, MS
Pamela H|2022 GMC Terrain
Confirmed Service Customer
4/7/2025
Excellent service as always!!! Staff, especially, Zach, so friendly and helpful!!! Only place I trust with my SUV!!!
4/9/2025
Pamela, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DAPHNE, AL
Kenneth B|2018 GMC 1500 Sierra
Confirmed Service Customer
4/9/2025
Did job quick No long wait
4/10/2025
Kenneth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
SATSUMA, AL
Riley S|2010 Chevrolet Silverado
Confirmed Service Customer
4/10/2025
The wait time wasn't long
4/11/2025
Riley, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
David H|2019 Buick Enclave
Confirmed Service Customer
4/14/2025
The staff was friendly.
4/16/2025
David, we're happy you found our staff to be so supportive during your experience here at McConnell Buick GMC - Service. We sincerely value your business and look forward to your next visit!
MOBILE, AL
Shelly M|2021 Buick Envision
Confirmed Service Customer
4/18/2025
Very professional and accommodating
4/21/2025
Shelly, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CHATOM, AL
Terry M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/19/2025
Brent Waldron went up and out of his way to find the truck I wanted. The entire dealership were friendly and courteous
BRENT WALDRON
4/21/2025
Terry, we're happy you found our staff to be so supportive during your experience here at McConnell Buick GMC. We sincerely value your business and look forward to your next visit!
MADISON, AL
Roy D|2013 GMC 1500 Sierra
Confirmed Service Customer
4/21/2025
You guys have always treated me and my vehicle with the upmost respect. Thank you.
4/22/2025
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
David W|2024 GMC Sierra 1500
Confirmed Service Customer
4/30/2025
Took longer than normal due to personal issues but I understand and was in no hurry. Still satisfied with service performed.
5/1/2025
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
William B|2025 GMC Sierra 1500
Confirmed Sales Customer
3/24/2025
Everyone was very helpful and friendly. No pressure.
PEGGY O'BRIEN
3/24/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DAUPHIN ISLAND, AL
Chambeller D|2019 GMC Yukon XL
Confirmed Service Customer
3/29/2025
Was very great and getting my stuff together and handled that you Greg
3/31/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell Buick GMC and we hope to see you again soon!
SEMMES, AL
Paul A|2023 GMC Acadia
Confirmed Service Customer
4/7/2025
Great service and always in a timely manner,
4/9/2025
Paul, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GRAND BAY, AL
Brian C|2025 GMC Yukon
Confirmed Sales Customer
4/11/2025
Very friendly and honest to deal with.
THOMAS ALISON
4/11/2025
Brian, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
METAIRIE, LA
Donald V|2019 GMC Yukon
Confirmed Service Customer
4/18/2025
Quick, easy and uneventful..
4/21/2025
Donald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SEMMES, AL
Llawana C|2020 Buick Encore
Confirmed Service Customer
4/23/2025
The young lady that checked me in made it so easy. Also this time, my car was ready in about an hour, very pleased.
4/24/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
John F|2016 GMC 1500 Sierra
Confirmed Service Customer
4/28/2025
Quick and simple, nice service people to deal with
4/29/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
MOBILE, AL
Harold H|2024 GMC Yukon
Confirmed Service Customer
5/1/2025
No problems.
5/2/2025
Harold, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
SARALAND, AL
Betty F|2022 Buick Encore GX
Confirmed Service Customer
5/2/2025
I only had one complaint. They ordered the wrong part & had to keep my car overnight. But it worked out ok.
5/3/2025
Betty, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (251) 545-4262 when you have a chance. Thank you, and we look forward to hearing from you.
STAPLETON, AL
Winston T|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/5/2025
Very simple transaction, A++
BRENT WALDRON
5/7/2025
Winston, thank you so much for your positive comments about McConnell Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
MILLRY, AL
Tandy H|2023 Buick Envision
Confirmed Service Customer
4/30/2025
There was update information shared with me that made the wait time go by
5/1/2025
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
SARALAND, AL
Paul A|2023 GMC Acadia
Confirmed Service Customer
4/30/2025
Timely and professional service always - scheduled my appointments in advance. Service representative is always courteous,
5/1/2025
Paul, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
GRAND BAY, AL
James W|2025 GMC Yukon
Confirmed Sales Customer
5/5/2025
The McConnell team always does a great job. Brent Waldron is the biggest part of our business relation too. Always up to date on products and services.
BRENT WALDRON
5/6/2025
James, we're happy you found our staff to be so supportive during your experience here at McConnell Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAYNESBORO, MS
John W|2023 GMC Yukon
Confirmed Service Customer
5/5/2025
Great job!
5/6/2025
John, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
THEODORE, AL
Robert C|2024 GMC HUMMER EV SUV
Confirmed Sales Customer
5/7/2025
I will always buy cars from Chris Hamberg, great salesman. Love McConnell and my GMCs as well. Very happy with our Hummer EV.
CHRISTOPHER HAMBERG
5/8/2025
Robert, we're happy you found our staff to be so supportive during your experience here at McConnell Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
Amber V|2021 GMC 1500 Sierra
Confirmed Service Customer
5/9/2025
Rachel and the collision shop crew are the cream of the crop.
5/12/2025
Thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
David M|2019 GMC 1500 Sierra
Confirmed Service Customer
5/12/2025
all goos
5/13/2025
David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Ronald T|2011 GMC Yukon
Confirmed Service Customer
5/13/2025
I had an appointment and was helped right away. Purchased our 2011 Yukon Denali new from McConnell and have always brought it back to the dealership for service. Have always been very satisfied.
5/14/2025
Ronald, your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell Buick GMC and we hope to see you again soon!
SARALAND, AL
Richard S|2025 GMC Sierra 1500
Confirmed Sales Customer
5/15/2025
My experience was wonderful at McConnell. Peggy O'Brien was a great, no pressure, knowledgeable, and understanding Salesperson. She was even helpful to me when I called her while she was at home. I did a lot of research and went to at least 5 dealerships. I was in contact with over 8 dealerships. Peggy was one of the first I contacted, and she was always there for me. She knew I was shopping around and understood my indecision between the Chevy and the GMC. It really ended up coming down the fact that I like Peggy and she was so helpful. I also decided on the GMC for a few other reasons; convenience of location for service needs, my prior experience with GMC & Chevy, the dealership appearance, the friendliness of other staff members at McConnell, and the actual vehicle was located on the lot. I will highly recommend McConnell and Peggy to my family and friends. I appreciate everything. I also want to give a shout out to Mr. Goff, the Finance Manager. He was very helpful, knowledgeable, and had a no pressure approach.
PEGGY O'BRIEN
5/16/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at McConnell Buick GMC! We sincerely value your business and look forward to your next visit!
GRAND BAY, AL
Jack K|2021 GMC 2500HD Sierra
Confirmed Service Customer
5/7/2025
Friendly and professional!
5/8/2025
Jack, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
GRAND BAY, AL
Rhonda W|2025 GMC Acadia
Confirmed Sales Customer
5/14/2025
We sent a buyer to you that is buying a truck.
PEGGY O'BRIEN
5/16/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
John L|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/16/2025
Very good
5/16/2025
We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
CHUNCHULA, AL
Brian J|2021 GMC Yukon
Confirmed Service Customer
5/16/2025
All we talked to were very nice and very efficient. We didn’t get new wiper blades like we thought was part of our maintenance checkup, but other than that it was fine and the car is running well.
5/18/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (251) 476-4141 to discuss your concerns, as your satisfaction is of utmost importance to us.
MOBILE, AL
William W|2021 GMC Yukon
Confirmed Service Customer
5/19/2025
My car broke down on a Friday afternoon & had to be towed to your shop! We got there after your closing time. Greg Bolhman was waiting for me to check me in & get me home! You have an excellent man there & he always represents McConnell's with professionalism & courteously!
5/19/2025
William, thank you for your kind review; we are happy to pass along your comments to the team here at McConnell Buick GMC - Service! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Barbara S|2025 GMC Yukon
Confirmed Sales Customer
5/23/2025
Our salesman was Mr. Sachin Patel he handled our purchase with professionalism through the whole process.
SACHIN PATEL
5/24/2025
Barbara, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GROVE HILL, AL
James W|2025 GMC Sierra 1500
Confirmed Sales Customer
5/25/2025
Same as last week when purchased 2025 yukon ultimate. Top of the class, Brent Waldron is a great asset to the dealership.
BRENT WALDRON
5/26/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at McConnell Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
WAYNESBORO, MS
Charles G|2012 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
I love the customer service 😍 very professional 👏.
5/29/2025
Charles, we really appreciate your feedback! Thank you for choosing McConnell Buick GMC and we hope to see you again.
MOBILE, AL
Aurelia T|2014 GMC Terrain
Confirmed Service Customer
5/23/2025
No comments
5/25/2025
Aurelia, thank you so much for your high rating.
MOBILE, AL
Jackie W|2014 Buick LaCrosse
Confirmed Service Customer
5/23/2025
made appointment, work done in a timely manner, friendly employees
5/26/2025
Jackie, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
MOBILE, AL
Celita R|2022 GMC Acadia
Confirmed Service Customer
5/24/2025
It was great
5/26/2025
Celita, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
George M|2022 GMC 1500 Sierra
Confirmed Service Customer
5/27/2025
Efficient and reliable
5/28/2025
George, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Suzanne P|2023 Buick Encore GX
Confirmed Service Customer
5/27/2025
Very good. I used the app to book my appointment and received a confirmation. When I got there, they did not have the appointment. Apparently, that happens with the app. The staff was very accommodating and so it wasn't a problem, just a little longer wait that normal.
5/28/2025
Suzanne, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
Richard S|2025 GMC Yukon
Confirmed Sales Customer
6/2/2025
Got the deal done in a timely manner.
PEGGY O'BRIEN
6/3/2025
Richard, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
JASPER, AL
Michael S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/2/2025
Best car buying experience I have ever had. Brent and Stan are fantastic!
BRENT WALDRON
6/3/2025
Michael, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
IRVINGTON, AL
Lori M|2014 GMC 1500 Yukon XL
Confirmed Service Customer
6/9/2025
My final bill was over $100 more than I was quoted.
6/10/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (251) 476-4141 to discuss your concerns, as your satisfaction is of utmost importance to us.
MOBILE, AL
Ronald S|2024 GMC Sierra 1500
Confirmed Service Customer
6/10/2025
Serviced as requested.
6/11/2025
Mark, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
Jeffrey M|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
6/2/2025
Excellent service form start to finish.
BRENT WALDRON
6/4/2025
Jeffrey, we are very happy to have provided you with such a positive experience! We hope to see you soon!
THEODORE, AL
Julia Iris B|2025 GMC Yukon
Confirmed Sales Customer
6/9/2025
Awesome and easy experience.
BRENT WALDRON
6/10/2025
Julia, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Mary N|2020 GMC Yukon
Confirmed Service Customer
6/10/2025
Greg was so helpful and getting my car fixed in a timely manner. It was greatly appreciated.
6/11/2025
Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell GMC - Service and we hope to see you again soon!
MOBILE, AL
Robert S|2025 GMC Yukon XL
Confirmed Sales Customer
6/11/2025
This is my second experience and all went very well.
GREGORY MCCOWN
6/11/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
JACKSONVILLE, FL
Kensy T|2025 GMC Yukon XL 1500
Confirmed Sales Customer
6/11/2025
Very friendly and helpful. Also, didn’t feel pressured by sales people.
SACHIN PATEL
6/12/2025
Kensy, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
FRANKLINTON, LA
Errin B|2024 GMC Canyon
Confirmed Service Customer
6/19/2025
Great job!
6/20/2025
Errin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Betty F|2022 Buick Encore GX
Confirmed Service Customer
6/25/2025
It was quick & efficient. Winston greeted me & then Edmond.
6/25/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
STAPLETON, AL
Joey K|2021 GMC 2500HD Sierra
Confirmed Service Customer
6/25/2025
I recently had issues with my ac on my 2500HD. I brought it to a local ac shop near me which had the truck over 3 days and never found an issue. I was referred to McConnell from a former customer. I can see why he had nothing but good to say about this place and I second that. They got my truck in sooner than expected and was able to resolve issue with my AC and get me back going. Very professional and quick service department!
6/26/2025
Joey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LUCEDALE, MS
Joan H|2021 Buick Envision
Confirmed Service Customer
6/25/2025
Was able to get a quick appointment. Was greeted in the drive through and also at the appointment desk quickly. Additional service needs were taken care of even with just this routine appointment. Had my vehicle back quickly
6/26/2025
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
MOBILE, AL
Donald R|2025 GMC Sierra 1500
Confirmed Sales Customer
6/10/2025
The experience was awesome customer service there is top shelf. I would most definitely recommend McConnell Automotive for your family vehicle
BRENT WALDRON
6/11/2025
Donald, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MONROEVILLE, AL
Timothy C|2016 GMC 1500 Sierra
Confirmed Service Customer
6/10/2025
Great Service
6/11/2025
Timothy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Michael B|2022 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
IT TOOK ABOUT TWO HOURS THIS TIME.
6/12/2025
Michael, thank you for taking the time to let us know how we did. We hope you have a great day!
SPANISH FORT, AL
Brent W|2018 GMC 2500HD Sierra
Confirmed Service Customer
6/16/2025
FAST AND QUICK
6/17/2025
Brent, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
MOBILE, AL
Karen M|2022 GMC Terrain
Confirmed Service Customer
6/19/2025
Patrick was awesome. He explained in detail exactly what the problem was and how long it would take to complete the task.
6/20/2025
Karen, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
MOBILE, AL
Rhonda W|2025 GMC Acadia
Confirmed Service Customer
6/25/2025
Fixed a leaking tire
6/26/2025
Rhonda, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Judson B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/27/2025
Courteous and professional as always! Great job to all of the McConnell team!
6/29/2025
Judson, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SATSUMA, AL
Pam J|2022 Buick Encore GX
Confirmed Service Customer
6/27/2025
The service was good. I am sad this not a Buick dealer anymore.
6/29/2025
Pam, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Kristen C|2021 GMC Yukon
Confirmed Service Customer
6/30/2025
1. This is the 2nd visit I've made & my windshield washer fluid was not filled. Had to ask on this visit, after my vehicle was "done", to have it topped off. Having fluids checked & topped off is a part of the oil change service, I believe. If something as simple as windshield washer fluid is being overlooked, what other fluids aren't being checked? 2. My serpentine belt has visible fraying on it & has been this way the last two visits yet nothing was noted nor mentioned to me about it. I believe GMC's policy suggests changing these belts between 60-100K miles. Belts are also listed on the MPVI to be inspected. Yet nothing has been mentioned about mine on a vehicle with 85K miles. I have to question if it's being inpected or not. The people at McConnell are very nice & easy to deal with. However, I believe there is an issue in the service/technician area. Seems that the boxes are being "checked" without the actual work being done. Trust is a big part of this type service and currently I'm having trust issues with you guys. I bring my vehicle to the dealership because that's the "best practice"/ "gold standard" to keep my vehicle operating at an optimal level. The MPVI is done to keep potential issues from happening - proactive vs reactive.....I don't feel like I'm receiving 5 start dealership work... it's giving 15 minute Jiffy Lube vibes and I don't believe that's what you guys are striving for. Thanks, Kristen Cleaves 251-769-4745
7/3/2025
Kristen, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (251) 476-4141. We look forward to hearing from you.
WAGARVILLE, AL
Montrez P|2025 GMC Yukon
Confirmed Sales Customer
6/30/2025
Great
THOMAS ALISON
7/1/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SARALAND, AL
William M|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/30/2025
Took longer than expected and When tires were rotated, tech didn’t set tire pressures per the data plate specs.
7/1/2025
William, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (251) 476-4141 to discuss your concerns, as your satisfaction is of utmost importance to us.
MOBILE, AL
Joyce G|2011 Buick LACROSSE
Confirmed Service Customer
6/30/2025
very good
7/1/2025
Joyce, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
MOBILE, AL
Ginger M|2023 GMC Yukon
Confirmed Service Customer
6/30/2025
Great job, very friendly! Exceeded timeline expectations!
7/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell GMC and we hope to see you again soon!
MOBILE, AL
Glen B|2022 GMC 1500 Sierra
Confirmed Service Customer
6/30/2025
Friendly people
7/1/2025
Glen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
IRVINGTON, AL
Bobby Y|2023 GMC Sierra 1500
Confirmed Service Customer
7/10/2025
My experience with McConnell is always been excellent, the service is great
7/14/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
MOBILE, AL
John H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/14/2025
The whole team was super helpful. Brent, Gene and Ken did a great job. Brent took a lot time to make sure we had all the information we could take in on our new truck and said to call anytime we needed help.
BRENT WALDRON
7/15/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at McConnell GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
SATSUMA, AL
Larry O|2026 GMC Terrain
Confirmed Sales Customer
7/16/2025
Completely satisfied, from start to finish. Thanks to everyone!
GREGORY MCCOWN
7/17/2025
Larry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GRAND BAY, AL
Thomas H|2021 GMC Yukon
Confirmed Service Customer
7/21/2025
They always do a great job at McConnell. Thanks for taking care of me!
7/22/2025
Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MOBILE, AL
Robert H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
7/2/2025
This is a great place to get your car serviced. Or even purchase a new one or used one, my service was prompt and Greg kelp me up to date on the progress. Thank-you BH
7/5/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SATSUMA, AL
Taylor H|2025 GMC Sierra 1500
Confirmed Service Customer
7/10/2025
I had another great experience at McConnell. The customer service was great as always.
7/13/2025
Taylor, your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell GMC - Service and we hope to see you again soon!
FAIRHOPE, AL
Dewitt D|2016 Buick LaCrosse
Confirmed Service Customer
7/12/2025
Very Good friendly service and fast
7/14/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MOBILE, AL
Daron B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/14/2025
Very good experience. No pressure. Very easy to deal with.
PEGGY O'BRIEN
7/15/2025
Daron, your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell GMC and we hope to see you again soon!
JACKSON, AL
Nathaniel W|2022 GMC 1500 Sierra
Confirmed Service Customer
7/18/2025
Timely , professional
7/21/2025
Nathaniel, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Jessica M|2024 Buick Envision
Confirmed Service Customer
7/21/2025
I loved buying my Buick there! Plan on getting another Buick! Other than now not selling them no problem. However now I have to travel over 100 miles to get it fixed if McConnell can not?
7/22/2025
Jessica, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SATSUMA, AL
Curtis R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/21/2025
Had a months-long issue that my local dealer finally just refused to work on anymore. Made arrangements with McConnell to bring it in and stay the day until fixed (I live 2 hours away). They were on it immediately, drove me to a nearby restaurant for breakfast, and the vehicle was ready by mid-afternoon. For the first time in 5 months, it is a pleasure to drive. Very friendly and accommodating staff. Great job.
7/22/2025
Curtis, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WALTON BEACH, FL
Ronald M|2021 Buick Enclave
Confirmed Service Customer
7/24/2025
I was in and out in a timely fashion and everybody was very professional.
7/25/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Arlen G|2024 Buick Enclave
Confirmed Service Customer
7/24/2025
It's usually good. This time I had made an appointment to have a check engine light seen about and also for an oil change and tire rotation. Somehow when I brought the car in for the appointment there was no record of the request to see about the check engine light. After several minutes of discussion with service tech the issue was finally resolved and the car put in the shop to correct the issue.
7/25/2025
Arlen, your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell GMC - Service and we hope to see you again soon!
MOBILE, AL
Janet M|2025 GMC Acadia
Confirmed Sales Customer
7/24/2025
Everybody was super professional and I had a great experience
NATHAN JONES
7/25/2025
Janet, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SEMMES, AL
Edward J|2022 GMC 1500 Sierra
Confirmed Service Customer
7/25/2025
Did everything they said was needed .
7/25/2025
Edward, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
THEODORE, AL
James B|2025 Buick Enclave
Confirmed Service Customer
7/27/2025
I have reported my breaks squealing at both maintenance appointments and once brought in specifically for the breaks. ALL three times the report says no further action is needed. I have a brand new 2025 Enclave ST with less than 13K miles and breaks have been squealing for months. My husband and I have been buying vehicles at McConnell for well over 20 years! Squealing breaks on a brand new car is unacceptable.
7/28/2025
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (251) 476-4141 at your earliest convenience to discuss how we can turn this experience into a positive one.
SARALAND, AL
Gerard M|2025 GMC Acadia
Confirmed Sales Customer
8/9/2025
Great people
GREGORY MCCOWN
8/12/2025
Gerard, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MOBILE, AL
Ginger M|2023 GMC Yukon
Confirmed Service Customer
8/11/2025
Very nice and extremely helpful with an urgent tire issue.
8/13/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Leo L|2018 GMC 1500 Sierra
Confirmed Service Customer
8/12/2025
I have been dealing with McConnell Automotive for 23 years. I have always been pleased with the sales and service departments. Everyone is very friendly, helpful and professional. I have always been treated like I was important. I will continue to deal with McConnell for the foreseeable future.
8/15/2025
Leo, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
MILLRY, AL
Joshua W|2016 GMC Yukon
Confirmed Service Customer
7/28/2025
Excellent experience all around.
7/29/2025
Joshua, your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell GMC and we hope to see you again soon!
MOBILE, AL
Michael H|2024 GMC Yukon
Confirmed Service Customer
8/1/2025
The young lady in the service department did a very good job. They serviced my vehicle very quickly. The only problem I have is that y’all will not honor my service agreement. I got when I purchased a vehicle in Tuscaloosa. I wish that y’all could because y’all did a good job Thank you!
8/4/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
MOBILE, AL
Barry H|2024 GMC Yukon
Confirmed Service Customer
8/1/2025
Brought vehicle in for oil change, tire rotation,etc. everything was done correct & in a very timely manner.
8/4/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell GMC and we hope to see you again soon!
SEMMES, AL
Jason B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/4/2025
Brent Waldron made the experience more enjoyable than what I was expecting. I typically dread going to buy a new vehicle, but Brent made the entire experience much better. The finance department did an amazing job as well.
BRENT WALDRON
8/5/2025
Jason, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Theresa R|2014 GMC 1500 Yukon XL
Confirmed Service Customer
8/10/2025
Courteous, professional and reliable service
8/12/2025
Theresa, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MOBILE, AL
Curtis S|2025 GMC Yukon XL
Confirmed Sales Customer
8/11/2025
Awesome
BRENT WALDRON
8/13/2025
Curtis, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
MILTON, FL
Karen M|2021 GMC Yukon
Confirmed Service Customer
8/11/2025
Very helpful and always polite and makes service convenient
8/14/2025
Karen, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SARALAND, AL
Anthony P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/11/2025
This was the most enjoyable vehicle purchase that I have experienced.
GREGORY MCCOWN
8/14/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
IRVINGTON, AL
Zachary N|2023 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
You did good The only issue I had was getting in touch to get status update
8/17/2025
We appreciate you taking the time to leave us this feedback. We hope to see you soon!
GRAND BAY, AL
Kimberly W|2016 Buick Regal
Confirmed Service Customer
8/13/2025
Very Good
8/16/2025
Kimberly, we're so happy we were able to help you out! Thank you again for choosing McConnell GMC - Service and we hope to see you again.
MOBILE, AL
Leon L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/17/2025
That’s what I really great opportunity to work with some really great people.
PEGGY O'BRIEN
8/18/2025
Leon, we're happy you found our staff to be so supportive during your experience here at McConnell GMC. We look forward to your next visit! Take care!
SARALAND, AL
William P|2025 GMC Yukon
Confirmed Sales Customer
8/20/2025
Brent Waldron and Jimmy Hall went above and beyond to make my experience like I was family. Highly recommend reaching out to Brent Waldron for your next vehicle purchase. Brent responds to after hours texts and even on his days off. First class experience.
BRENT WALDRON
8/21/2025
William, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT MYERS, FL
Mary R|2017 GMC Acadia
Confirmed Service Customer
8/25/2025
Always friendly and very helpful!
8/26/2025
Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
P W|2023 GMC Yukon
Confirmed Service Customer
8/25/2025
Great service - fast and car back clean!
8/26/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MOBILE, AL
Larry F|2019 Buick Enclave
Confirmed Service Customer
8/29/2025
Everything went as scheduled. Service Technicians are prompt and reliable.
9/1/2025
Larry, we're happy you found our staff to be so supportive during your experience here at McConnell GMC - Service. We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Brandon B|2017 GMC 1500 Sierra
Confirmed Service Customer
8/29/2025
Great job explaining issues, and getting back to me with updates.
9/1/2025
Brandon, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Jerry C|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
Simply, quick, no pressure, and professional staff. Second truck sold to my family in 4 days. They must be doing something right.
GREGORY MCCOWN
9/2/2025
Jerry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
John L|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/8/2025
Took way too long for someone to come check me in. I understand people being busy but wasn’t that busy. 15-20 minutes
CHUNCHULA, AL
Joe C|2026 GMC Sierra 1500
Confirmed Sales Customer
9/8/2025
I was pleased with the service and I was absolutely thrilled with my new truck.
FOLEY, AL
Tracy A|2025 GMC Acadia
Confirmed Sales Customer
9/8/2025
Peggy and staff made all a very easy process. Thank You!
SATSUMA, AL
Earl M|2020 GMC 1500 Sierra
Confirmed Service Customer
9/11/2025
oil change and tire rotation was good, oil life wasn't reset and on back of tailgate had something black on back of it. Very Disappointed.
9/12/2025
Earl, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (251) 476-4141 so we can work towards a resolution.
MCINTOSH, AL
Robert M|2023 GMC Acadia
Confirmed Service Customer
9/12/2025
Took car in had battery checked battery was replaced no charge in warranty
9/15/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Jordan G|2018 GMC Yukon
Confirmed Service Customer
9/15/2025
Fixed all the issues I was having quickly and spent time making sure it was covered by warranty so I had to pay as little out of pocket as possible.
9/16/2025
Jordan, we are so happy to read such a great review about McConnell GMC! If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Michael S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/15/2025
Thomas did a Great job , Except I lost alot of money on the used truck I bought 3 months ago from yall. It had transmission issues.
THOMAS ALISON
9/16/2025
We're happy you found our staff to be so supportive during your experience here at McConnell GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
CANTONMENT, FL
Jill R|2016 GMC Canyon
Confirmed Service Customer
9/17/2025
Dealership is good and service manager is helpful but the GMC recalls and faulting parts coverage needs improvement.
9/18/2025
Jill, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Jack T|2026 GMC Sierra 1500
Confirmed Sales Customer
9/18/2025
Greg "Gump" McCowin has sold me 10+ vehicles since 2003, he does a great job. Small things like sending me a birthday card every year for over 20 years go along way.
GREGORY MCCOWN
9/19/2025
Jack, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
Allen J|2022 GMC 3500HD Sierra
Confirmed Service Customer
9/18/2025
Over $200 and 2 + hours to change oil? I asked to have the front two tires swapped and it was not done
DAUPHIN ISLAND, AL
Brenda W|2017 Buick Enclave
Confirmed Service Customer
8/21/2025
I was a drop in, didn't expect to get in, was told it would be 2 hours, they worked me in and out within an hour great service
8/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
IRVINGTON, AL
Scott B|2026 GMC Sierra 1500
Confirmed Sales Customer
8/30/2025
Great help and friendly attitude from everyone i met in the organization
STEVEN BROWN
9/1/2025
Scott, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAUPHIN ISLAND, AL
Stevie C|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
Great the price all most what I wanted
BRENT WALDRON
9/2/2025
Stevie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SEMMES, AL
Gregory B|2022 GMC Canyon
Confirmed Service Customer
9/11/2025
great people doing great work
9/12/2025
Thank you; we appreciate your feedback! We hope to see you soon!
MOBILE, AL
Kenneth P|2023 GMC Acadia
Confirmed Service Customer
9/12/2025
Through
9/15/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
GRAND BAY, AL
Hope O|2026 GMC Terrain
Confirmed Sales Customer
9/12/2025
I am so glad I decided to stop into McConnell to see what they had to offer. The experience from the time I walked in the door, to the time I drove away in my new GMC Terrain, was stress and hassle free. I appreciate all the help and guidance and I love my new GMC!
PEGGY O'BRIEN
9/15/2025
Hope, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
JACKSON, AL
Nicholas B|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
9/15/2025
Great to work with.
BRENT WALDRON
9/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PONTE VEDRA BEACH, FL
Lance H|2025 GMC Canyon
Confirmed Service Customer
9/19/2025
Great curiosity Driver
9/23/2025
Lance, your satisfaction is important to us, so we want to sincerely thank you for choosing McConnell GMC - Service and we hope to see you again soon!
MOBILE, AL
Christian K|2023 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
Terrible communication.
9/24/2025
Christian, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (251) 476-4141 at your earliest convenience to discuss how we can turn this experience into a positive one.
MOBILE, AL
Bradley S|2024 GMC Acadia
Confirmed Service Customer
9/24/2025
Katelyn Moye is fantastic, a real asset to your team. Colin, in detailing, was very helpful, cleaning pine sap off my car. I rate those two a ten out of ten. I brought my car in for 4 things: Change oil, rotate tires, pine sap on the car (I parked it under a pine tree and didn’t realize the tree was bleeding sap), and to get the touch unlock mechanism fixed (as of last Sunday, you have to click the unlock button on the fob). The touch to unlock the car was not fixed. All other items were taken care of.
9/25/2025
Bradley, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Joseph P|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/26/2025
They treat me like a superstar
9/29/2025
Joseph, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Homer C|2020 GMC 1500 Sierra
Confirmed Service Customer
9/27/2025
Greg does a great job
9/29/2025
We're happy you found our staff to be so supportive during your experience here at McConnell GMC - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
SILVERHILL, AL
Valencia C|2019 Buick Encore
Confirmed Service Customer
9/29/2025
The staff was pleasant and polite. I didn't have to wait long for service.
9/30/2025
Valencia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
Dorene E|2023 GMC Yukon
Confirmed Service Customer
10/7/2025
Great service
10/8/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MOBILE, AL
Scot S|2024 GMC Sierra 1500
Confirmed Service Customer
10/8/2025
Wonderful… from Chris to Stan they were very personable and care.. in and out in 20 minutes or less
10/9/2025
Scot, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, McConnell GMC
SARALAND, AL
Thomas F|2024 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
Service advisers did a great job as usual.
10/12/2025
Thomas, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
SATSUMA, AL
Gregory S|2026 GMC Sierra 1500
Confirmed Sales Customer
10/16/2025
Everything went smoothly and quickly. Nathan and the finance guy were very easy to deal with.
NATHAN JONES
10/19/2025
We're happy you found our staff to be so supportive during your experience here at McConnell GMC. If you have any further questions, please give us a call. We're always happy to help!
THEODORE, AL
Clyde M|2021 GMC 1500 Sierra
Confirmed Service Customer
10/16/2025
Service was provided in a timely manner, my only issue is i was charged for my oil change and was given 2 free when i purchased the truck, this was my second time getting it done.
10/18/2025
Clyde, we appreciate you taking the time to leave us this feedback. Please contact us at (251) 545-4262 when you have an opportunity, and we will be more than happy to try and turn your experience around.
EIGHT MILE, AL
Darlene S|2023 GMC Yukon
Confirmed Service Customer
10/16/2025
Patrick our service guy was great
10/18/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Robert M|2023 GMC Acadia
Confirmed Service Customer
10/16/2025
Great I was completely satisfied.
10/19/2025
Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Leara H|2015 Buick Verano
Confirmed Service Customer
10/18/2025
Staff were courteous and service was done in a timely manner.
10/20/2025
Leara, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
Robert B|2019 GMC 1500 Sierra
Confirmed Service Customer
10/22/2025
Good
10/23/2025
Robert, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
SPANISH FORT, AL
Jimmy W|2026 GMC Sierra 1500
Confirmed Sales Customer
10/29/2025
Very good service
BRENT WALDRON
11/1/2025
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, McConnell GMC
MOBILE, AL
Brent W|2018 GMC 2500HD Sierra
Confirmed Service Customer
11/3/2025
Never an issue. Service completed in a timely manner.
11/5/2025
Brent, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MOBILE, AL
Barry S|2015 Buick Enclave
Confirmed Service Customer
11/3/2025
Greg Bohlman is always very honest and helpful
11/4/2025
Barry, we're glad to hear you found our staff was so helpful! Thank you for choosing McConnell GMC and we hope to see you again.
MOBILE, AL
Brian C|2025 GMC Canyon
Confirmed Sales Customer
11/5/2025
Peggy was responsive and helpful in supporting test drives, showing features and functions of vehicles, etc. The whole process was friendly with no pressure to buy, but explain the options available to choose from.
PEGGY O'BRIEN
11/6/2025
Brian, thank you for your kind review; we are happy to pass along your comments to Peggy here at McConnell GMC! We hope to be of service to you again in the future. Best wishes, McConnell GMC
MOBILE, AL
Bernard H|2014 GMC 1500 Yukon
Confirmed Service Customer
9/23/2025
Everything went great 👍
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Brent W|2018 GMC 2500HD Sierra
Confirmed Service Customer
9/24/2025
Fast and quick!
9/24/2025
Brent, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
MOBILE, AL
Bobby Y|2023 GMC Sierra 1500
Confirmed Service Customer
9/24/2025
I have always had a great experience at McConnell dealership, they very polite and knowledgeable, we really appreciate the service they provide
9/25/2025
Bobby, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
MOBILE, AL
Lauren B|2016 GMC Terrain
Confirmed Service Customer
10/6/2025
Edmond went above and beyond! He handled all my service needs in a timely manner! Awesome job!!
10/7/2025
Lauren, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
SATSUMA, AL
Michael L|2021 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
My truck got done and no one come and told me it was done I had to find it when looks like it closed up.
10/10/2025
Michael, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (251) 545-4262 so we can assist you further.
CHUNCHULA, AL
Emmett P|2020 GMC 2500HD Sierra
Confirmed Service Customer
10/8/2025
McConnell was a great dealership to work with from the ordering and purchasing of my GMC and all 5 years of ownership with servicing the vehicle.
10/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SARALAND, AL
Karen M|2021 GMC Yukon
Confirmed Service Customer
10/8/2025
Car was repaired perfectly in a timely matter and Rachel was a great help! Will always use mcconnell
10/10/2025
Karen, we're happy you found our staff to be so supportive during your experience here at McConnell GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
SARALAND, AL
Pamela H|2022 GMC Terrain
Confirmed Service Customer
10/20/2025
The only place I'll take my SUV for service! So easy to schedule service and the staff is incredibly professional and kind!!!
10/21/2025
Pamela, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
DAPHNE, AL
Nancy M|2019 Buick Enclave
Confirmed Service Customer
11/7/2025
Friendly and efficient
11/10/2025
Nancy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GAINESTOWN, AL
Deborah G|2025 GMC Acadia
Confirmed Sales Customer
11/10/2025
No pressure
PEGGY O'BRIEN
11/10/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CITRONELLE, AL
Adrian P|2015 GMC Yukon XL
Confirmed Service Customer
11/12/2025
THEY WERE VERY PROFESSIONAL AND WASBPOLITE
11/12/2025
Adrian, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, McConnell GMC
MOBILE, AL
Wayne H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/16/2025
I prefer to speak with a person and not deal with AI. Friendly service manager and nice waiting area,
11/17/2025
Wayne, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (251) 545-4262.
MOSS POINT, MS
Thomas G|2022 GMC Yukon
Confirmed Service Customer
11/17/2025
It was a real great experience
11/18/2025
Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PERDIDO, AL
Eric M|2018 Buick Encore
Confirmed Service Customer
11/21/2025
Fast abd Professional
11/24/2025
Eric, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Michael B|2021 GMC 1500 Sierra
Confirmed Service Customer
11/21/2025
Very prompt and courteous
11/24/2025
Michael, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Diane F|2020 Buick Envision
Confirmed Service Customer
11/21/2025
On time no long wait
11/24/2025
Diane, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
Michael W|2024 GMC Sierra 1500
Confirmed Service Customer
12/5/2025
When I returned to get my vehicle after a recall inspection, upon arrival no one spoke to me when I entered the service bay even though there were several employees in the area, I didn’t speak with the service advisor about what they found so after I checked out with the cashier and signed the paperwork she didn’t tell me where my vehicle was she just gave me my keys and walked away. I had to ask someone where it was, but she did volunteer to get it for me.
12/6/2025
Michael, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (251) 476-4141 at your earliest convenience to discuss how we can turn this experience into a positive one.
SEMMES, AL
Craig W|2021 GMC 1500 Sierra
Confirmed Service Customer
12/8/2025
Mariah was very courteous and efficient. I was in and out in a decent time.
12/9/2025
Craig, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
MOSS POINTE, MS
Karen T|2023 Buick Envision
Confirmed Service Customer
11/5/2025
McConnell has always been a professional dealership. My experience with the staff was excellent, they were very courteous.
11/6/2025
Karen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
MOBILE, AL
Carolyn J|2017 Buick Enclave
Confirmed Service Customer
11/6/2025
It was great they got my car in I got my car in and was fix that same day l thank you so much Mrs..Carolyn Johnson
11/7/2025
Carolyn, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
Anthony H|2024 GMC Yukon
Confirmed Service Customer
11/12/2025
Inside my vehicle had oil all over my interior
11/13/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (251) 476-4141 to discuss your concerns, as your satisfaction is of utmost importance to us.
MOBILE, AL
Jerry C|2026 GMC Sierra 1500
Confirmed Sales Customer
11/22/2025
Everyone was great made you feel like family couldn’t ask for a better experience🤠
PEGGY O'BRIEN
11/24/2025
Jerry, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CHUNCHULA, AL
Hope O|2026 GMC Terrain
Confirmed Service Customer
11/27/2025
Always so helpful and friendly. They went out of their way to help me.
11/28/2025
Hope, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
JACKSON, AL
Andre R|2020 Chevrolet Tahoe
Confirmed Service Customer
11/27/2025
I was in for a service and everything was done with done promptly
11/27/2025
Andre, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
EIGHT MILE, AL
Leo L|2018 GMC 1500 Sierra
Confirmed Service Customer
12/3/2025
I have been dealing with McConnell Buick GMC for 23 years. They are always nice, very professional, and extremely helpful. I highly recommend.
12/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILLRY, AL
Alan G|2025 GMC Sierra 1500
Confirmed Service Customer
12/9/2025
Quality service albeit a little slow
12/9/2025
Alan, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PENSACOLA, FL
Thomas R|2018 GMC Yukon
Confirmed Service Customer
12/8/2025
Patrick is awesome
12/9/2025
Thomas, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOBILE, AL
Nancy J|2026 GMC Acadia
Confirmed Service Customer
12/12/2025
Great experience! Communication was perfect and I love my new GMC Acadia Denali! Friendly staff!
12/13/2025
Nancy, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
MOBILE, AL
Nathan M|2021 GMC Yukon XL
Confirmed Service Customer
12/17/2025
A job well done
12/18/2025
Nathan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MOBILE, AL
Joseph B|2021 GMC Yukon XL
Confirmed Service Customer
12/18/2025
Outstanding. A real bonus to have accidentally run into Eddie McConnell during my visit. Thomas Hines is the BEST air traffic controller ever. And Edmond executed the plan with astonishing speed and efficiency.
12/19/2025
Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DAPHNE, AL
Jeffrey M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/18/2025
no complaints. very professional from start to finish.
BRENT WALDRON
12/19/2025
Jeffrey, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
THEODORE, AL
Charles G|2012 Chevrolet Equinox
Confirmed Service Customer
12/19/2025
Very professional 👏
12/21/2025
Charles, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
Charles W|2019 GMC 1500 Sierra
Confirmed Service Customer
12/19/2025
Called service dept. day before, wanted new battery. They gave me OIL CHANGE INSTEAD! Put truck back in, changed battery. WHERE IS COMMUNICATION BETWEEN SERVICE & INSIDE PAPERWORK? Was not charged for oil change, but still had 4,000 miles to go BEFORE it was due! STICKER WAS ON WINDSHIELD. YOUR STICKER WAS PLACED NEXT TO IT! Does this make any sense to ya'll AT ALL????
12/20/2025
Charles, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (251) 476-4141 to discuss your concerns, as your satisfaction is of utmost importance to us.
MOBILE, AL
Matthew Joseph D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/22/2025
It was a good experience Chris was my salesman and he was great to work with.
CHRISTOPHER HAMBERG
12/23/2025
Matthew, we're happy you found our staff to be so supportive during your experience here at McConnell GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
MOBILE, AL
Alvin C|2017 Buick LaCrosse
Confirmed Service Customer
12/9/2025
Everything went very well. They got me in at my appointment time and got me out in a timely manner.
12/10/2025
Alvin, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
MOBILE, AL
Joseph C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
12/11/2025
Fast friendly service. Staff are always welcoming and professional.
12/12/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SEMMES, AL
Michael J|2026 GMC Sierra 1500
Confirmed Sales Customer
12/17/2025
Fast and smooth, exactly what I was looking for
NATHAN JONES
12/18/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GULF SHORES, AL
Joseph D|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/18/2025
It was a hectic end of year for me, business-wise, and I needed to make a purchase before Dec 31. I reached out to John Hinton, with a rough idea of what I wanted. John took the ball and ran with it from there. Found the perfect truck and had the finance department work out all the details before I arrived. I simply walked in, signed, and drove away. It could not have been any easier or more professional.
JOHN HINTON
12/19/2025
Joseph, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
ORANGE BEACH, AL
Brandon C|2024 GMC HUMMER EV Pickup
Confirmed Service Customer
12/24/2025
Greg, Patrick, and the whole McConnell team are always great to work with!
12/24/2025
Brandon, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
MOBILE, AL
Gene S|2022 GMC 2500HD Sierra
Confirmed Service Customer
12/26/2025
Positive experience.
12/26/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
GRAND BAY, AL
Walter A|2017 GMC Yukon XL
Confirmed Service Customer
1/1/2026
Greg was Super with the handling of! my service repair !!!!!!
1/2/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
MOBILE, AL
Timmy T|2025 GMC Canyon
Confirmed Service Customer
1/8/2026
Excellent service.
1/8/2026
Timmy, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LILLIAN, AL
Jc G|2021 Buick Encore GX
Confirmed Service Customer
1/11/2026
Professional and courtesy I was not scheduled but was able to get the job done in a timely manner,
1/11/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Edward C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/29/2025
Fair Price, Family Based Business. Experienced Professional Staff, excellent experience and easy to communicate with. Great place to buy your next vehicle.
ROBERT MAYERS
12/29/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SEMINOLE, AL
Jacqueline E|2015 Buick Enclave
Confirmed Service Customer
1/1/2026
McConnell has always had excellent experience from me. I've been a customer for about 12 years now. They take care of there customer very very Good
1/2/2026
Jacqueline, Wow, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
MOBILE, AL
Christopher N|2025 GMC Sierra 1500
Confirmed Service Customer
1/1/2026
Great experience throughout. Easy to set up an appointment as well as friendly and efficient.
1/2/2026
Christopher, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, McConnell GMC - Service
THEODORE, AL
Lywanda B|2026 GMC Terrain
Confirmed Sales Customer
1/7/2026
I’m am a return customer I cannot express how thankful I am for Greg “Gump” McGowin he is very thoughtful has always checked on how things were going with my last Terrain and he was amazing in getting me into my new 2026 Terrain. I love McConnell because there are straight up place to do business.
GREGORY MCCOWN
1/7/2026
Thank you for your kind review; we are happy to pass along your comments to Greg here at McConnell GMC! We are always more than happy to assist you if anything else comes up. Take care!
CITRONELLE, AL
Alvin C|2017 Buick LaCrosse
Confirmed Service Customer
1/7/2026
My appointment was delayed.
1/7/2026
Alvin, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
MOBILE, AL
Theresa R|2014 GMC 1500 Yukon XL
Confirmed Service Customer
1/9/2026
Courteous, professional service--always!
1/9/2026
Theresa, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOBILE, AL
Mary C|2021 GMC Yukon
Confirmed Service Customer
1/16/2026
Sadly, I have once again been disappointed with the service center at McConnell. I have purchased 3 vehicles from this dealership. They are all paid off. Terrible communication as always. Seems like I am the fool for making an appointment and respecting your time. The same respect is never exteneded to myself or husband. We cannot wait until we have to purchase another vehicle so we can go anywhere else. My experience has been the same level of terrible for all of my visits to the servise department. The check out lady is lovely. That is all the praise this center has earned.
1/16/2026
We regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (251) 545-4262 when you have a chance. Thank you, and we look forward to hearing from you.
MOBILE, AL
Paul W|2023 GMC Sierra 1500
Confirmed Service Customer
1/17/2026
Work done as promised.
1/17/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MOBILE, AL
William F|2026 GMC Acadia
Confirmed Sales Customer
1/19/2026
Once we decided to move fwd w/ the purchase the process was pleasant and enjoyable
GREGORY MCCOWN
1/19/2026
William, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
MOBILE, AL
Betty F|2022 Buick Encore GX
Confirmed Service Customer
1/12/2026
Quick & efficient
1/12/2026
Betty, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
STAPLETON, AL
Janice B|2021 Buick Enclave
Confirmed Service Customer
1/13/2026
Scheduled maintenance service with McConnell on 01/12/26. Had a delay that caused me to be 30 minutes behind. Called service department and they assured me that I would be served. Upon arrival we received service attentively, and in a very professional manner.
1/14/2026
We are so happy to read such a great review about McConnell GMC! We hope to see you soon!
MOBILE, AL
Bennie G|2023 GMC Yukon XL 1500
Confirmed Service Customer
1/19/2026
I didn't have an appointment and was very pleased with the time and service.
1/20/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAUPHIN ISLAND, AL
Juanita C|2021 GMC Yukon
Confirmed Service Customer
1/20/2026
Quick friendly and professional
1/21/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SPANISH FORT, AL
John W|2023 GMC Yukon
Confirmed Service Customer
1/21/2026
Got our vehicle in and out on time!
1/21/2026
John, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THEODORE, AL